Support

We're launching in Luxembourg City first, with the iOS and Android apps and our first partner studios going live together. We'll announce the launch date on this website.

Each plan gives you a monthly bundle of credits. Every class, gym visit or wellness session costs a set number of credits depending on the studio, the time and the type of activity, so you can mix and match however you like.

Anywhere in Luxembourg where we have a partner. We're starting with Luxembourg City and the surrounding communes and expanding across the Grand Duchy from there.

Unused credits roll over to the next month, up to the number of credits in your plan, as long as your membership is active.

Yes. Plans renew monthly and you can upgrade, downgrade or cancel at any time from the app. Changes apply from your next billing date.

You can cancel for free up to the studio's cancellation window, typically 12 hours before class. Late cancellations and no-shows may incur a small fee, which we always show before you book.

We'd love to hear from you. Write to Boris@luxapass.com and our team will get in touch to walk you through onboarding.